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| Customer Support (FAQ'S) | |||||||||||||||||||
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| How Do I Use Beetokens? - For Support using Beetokens Please go to the Bee-Tokens Customer Support Page Here - Beetokens Customer Support | |||||||||||||||||||
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| Can I Use This Site If I Have A Dial Up Connection? - No this site is not suitable for dial-up connections - the lenght of the films are too long for dial-up connections. | |||||||||||||||||||
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How do I view films? -
| Player Download |  Click Here to download Windows Media Player Free | You need this application to play all films on this site | | ||||||||||||||||
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| Click Here to download Firefox Free | |||||||||||||||||||
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| How long does it take to download a film? - This depends on the speed of your internet connection. Please allow time for the film to download in order to watch it in full otherwise it will keep stopping whilst it is buffering. | |||||||||||||||||||
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| Can I have a refund? - No Due to the nature of downloadable films we do not give refunds. | |||||||||||||||||||
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| How Can I prevent problems viewing? - Ensure Firewall & Pop-up Blocker are closed, if you face problems clear Cookies & Internet History before you re-try. There are no Pop-ups or nasty hidden stuff on this site and Firewalls can cause viewing difficulties - Some Anti-virus software will prevent viewing so it is down to you to check suitability & settings and not us. Failure to comply with the above will result in no refunds. If you have tried all of the suggested tips and still you are having problems please contact your Internet Service Provider (ISP). | |||||||||||||||||||
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| Why can't I download using DSL? - The download accelerator installed is blocking referrer information and hence the site is not allowing entry as a valid customer as it does not know where the customer is coming from - uninstall the download accelerator entirely and retry. | |||||||||||||||||||
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| Can I Watch Using A Dial Up Internet Connection? - No - Please do not use this site if you have a slow internet connection (i.e. Aol or Dial up etc) - You will not be able to download clips unless you have a high speed internet connection. You must have an uninterupted internet connection (you do not get this with Dial up). We do not want to fall out with anyone, we, as do Bee-tokens know that all are films are in perfect working order. | |||||||||||||||||||
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| I Pressed The Refresh, Back or Forward Button On my Internet Browser & Can't get back To The Film Can You Help? - 1. If you press the refresh button whilst on the page which contains the film then you will be sent to our Home Page and you will not able to get back to the film without paying again - please be patient whilst the page downloads. 2. If you press the refresh button whilst on the page which contains the Beetokens Link to the Film your Beetokens account will be debited twice - please only press the link to the film page. 3. If you press the forward or back key on your internet browser whilst on either of these pages you will be sent to our Home Page - Only press the links as directed on screen to guide you to the view and to view it. | |||||||||||||||||||
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| How Do I Download The Film To My Computer? - If you want to save the film to your computer simply press the right button on your mouse and select "Save Target As..." from the drop down menu. Please be patient with this option as it may take several minutes to download. Do not press any other buttons on screen whilst performing this operation as you will be directed to our home page and will not be able to return to the film. All films are Copyright of Squeels (UK) Ltd anyone sharing files will be prosecuted. | |||||||||||||||||||
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| Problems that may arise do not give you the right to display bad manners and attitude - please ensure you are polite to our customer support - as they are here purely to get the matter sorted. | |||||||||||||||||||
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